Refund Policy

Refund Policy

This website https://evistatourist.com/ is operated by:

Company No.: L712825J
Name: Be a Lion SLU
Registered Address: Carrer Hort de Godi, 1-1, Encamp AD200, Andorra

Thank you for choosing Be a Lion SLU. We are committed to providing high-quality digital travel guides. Please read our refund policy carefully to understand your rights and our obligations.

1. General

Be a Lion SLU provides travel guides and related services for travelers looking to explore various destinations across the World.

2. Eligibility for Refunds

Given the digital nature of our products, refunds are only provided under specific conditions:

Service Non-Delivery: If you do not receive the digital guide after payment, you are eligible for a full refund.
Technical Issues: If technical issues prevent you from accessing or downloading our digital guides, and these issues cannot be resolved within a reasonable period, you are eligible for a refund.

3. Non-Refundable Situations

Refunds will not be provided in the following cases:

Change of Mind: If you decide you no longer want to use our digital guides after purchasing them.
Dissatisfaction with Content: Our digital guides are provided "as is" without any guarantees regarding specific outcomes, such as travel experiences or preferences.
Violation of Terms: If you violate our terms of service or engage in fraudulent activities, no refund will be issued.

4. Requesting a Refund

To request a refund, please follow these steps:

Contact Us: Send a message through our contact form with your order details and the reason for your refund request.
Review Process: Our team will review your request and respond within 5-7 business days.
Approval: If your refund is approved, we will process the refund to your original method of payment within 10 business days.

5. Contact Information

If you have any questions or concerns regarding our refund policy, please contact us through our contact form or at:

Address: Carrer Hort de Godi, 1-1, Encamp AD200, Andorra

By using this website, you agree to this refund policy. We reserve the right to modify this policy at any time. Any changes to the policy will be posted on this page.